THE REFLECTION (Mobile)

Cancellation Policy

*Deposit Requirement All online bookings require a non-refundable $25 deposit. *Rescheduling If you need to cancel or reschedule within 24 hours of your appointment, please contact me via text or through the booking site. One reschedule is allowed per deposit. All cancellations made less than 24 hours before the appointment will incur a non-negotiable fee of 50% of the total service cost. Appointments schedule with a package, gift card, or voucher will lose service/value. *No-Call / No-Show Policy No-shows or cancellations made within 1 hour of the scheduled appointment will be charged 100% of the session total. Booking privileges will be permanently revoked after two no-call, no-show incidents. *Arrival Policy Please arrive no more than 10 minutes early and no later than your scheduled time. If you are running late, contact me immediately. If I do not hear from you within 15 minutes after your scheduled start time, your appointment will be canceled, marked as a no-call/no-show, and charged accordingly. If you are late, your session will end at originally scheduled time in consideration for other scheduled clients. *Payment Information All returning clients must keep a valid payment card on file. Appointments booked by invoice or via phone require 100% of the service fee at the time of booking. Standard cancellation/reschedule policies apply. *Reminders Please subscribe to and check your email/text notifications for appointment confirmations and reminders.

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